We Can Fix That
WELCOME TO LYDNEY CYCLE CENTRE
WHAT WE’RE ALL ABOUT
Since 2009, we’ve provided customers with convenient and comprehensive services for all their repair needs.
We don't promise to be the cheapest, we do quality work at competitive prices. Quality comes as a standard not an extra, we believe in minimizing wastefulness and do not replace anything unless we need to. We turn around your bike as fast as possible as it's in our best interest to get you back on your bike!
HOW DO I BOOK MY BIKE IN?
We now use a book-in system and have a 72 hour quarantine policy in place. What this means is that we get your bike in 3 days prior to working on it which will save us sanitising the bikes and our tools - saving a lot of time, and keeping the turnaround shorter.
For example, a slot booked on the 6th of May would mean dropping the bike off on the 3rd.
WHAT DO I NEED WITH ME?
This depends on what work you require - we don't require payment until collection, when checking a bike in I take a contact name, number, postcode, and date of check-in. You are also welcome to source any parts yourself and bring them in so have those handy.
DO I NEED TO PREPARE THE BIKE BEFOREHAND?
Bikes must be reasonably clean before they come in, if they're booked in for services, they will be washed anyway, but additional charges might be added if the gears are particularly grimy . Bikes in for checkovers or any other repair work will be washed if necessary and will be charged for.
COULD YOU REPAIR 'X' WHILE I WAIT?
We're only able to do punctures while you wait but not always. Almost every other job will have to be booked in as every 15-minute job is 1 broken part away from a multi-day nightmare!
'X' CAN DO THE WORK FASTER/CHEAPER, CAN YOU MATCH THAT?
Most of the time no, we try our best to get your bike back to you ASAP but are often governed by delivery times. With regards to cost - I do not promise to be the cheapest but I do believe in quality work, you are welcome to try elsewhere to see the difference.
MY BIKE ISN'T READY BY THE DATE YOU GAVE ME/THE TOTAL BILL HAS COME TO MORE THAN YOU TOLD ME?
Unfortunately with the nature of the job, we often find the unexpected - whether that be a worn/damaged bearing, cable, or any other part. The date you book your bike in for is always the date that we will start working on it, however not necessarily the day it is ready to collect. If you need your bike back for a specific date then let us know and we will do our best to work around that.
Services and Repair
Our Cytech trained technicians in the workshop repair & service most makes & models of bikes.
Our Services are among our most popular jobs. We offer a £60 standard service, a £180 comprehensive service, and labour is charged at £33.33 ex. VAT (£40 inc. VAT) per hour on other work.
Our Standard service includes a wash, clean and a wipe over, gear setup and brake setup. A visual inspection is then carried out. We then check & adjust all nuts & bolts/fasteners to recommended torque. After this we inform you of any recommendations or advisories your bike might need.
During a Comprehensive service we do the above + all components are removed, wiped over, checked, reassembled and torqued correctly.
All our work is guaranteed.
We are predominantly a mountain bike store as that's our passion and focus, however we cater for all disciplines.
Get in touch with us today to find out more about your options.
Our custom builds are available to all of our clients, whether that be your new downhill race bike, a new do-it-all enduro build, or a road bike. Call us today or visit our shop and find out more.
We are now open with the following reduced hours;